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1. |
How should I go about getting some wood cut to size? |
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We do a wood cutting service while you wait, however you will need to book large orders before hand. |
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2. |
Do you deliver? |
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Yes, we deliver for free in our local area, we also deliver anywhere in london, but this will be subject to a delivery charge. |
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3. |
If I am not happy with my product, can I get my money back? |
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We value all of your customers. If you are not happy with any of our products we will give you a full refund, however we are very confident all of our products will meet your satisfaction. |
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4. |
What payment methods can I use? |
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We accept:
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Cash
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We take payments over the phone
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We can email an invoice so payment can be made online
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Cheques
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Postal Orders
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We take credit/debit cards in-store |
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5. |
I have a origional molding/skirting, can you make the same one? |
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Yes, we can make any specific skirting, or molding. |
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6. |
Can you supply any kind of wood? |
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Yes, we can supply any wood you are looking for. If we don't have it in stock, we can usually get it for you within 48 hours. |
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7. |
Can you cut wood to any size? |
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Yes, we can cut wood to any size you require. |
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8. |
What is the best way of contacting you? |
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The best way to contact us is by email, phone, or simply pop in to our store, and speak to a member of staff. |
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9. |
Can you come and measure up? |
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Yes, we often come out to measure jobs. |
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10. |
Can you fit a window, door etc if I get you to make it? |
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Yes, we can come out and fit it/them. |
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